boji's Privacy Policy

1. Introduction

Welcome to the boji platform. This Privacy Policy ("Policy") explains how boji ("we", "our") collects your personal information, the purposes for which it is used, who it is shared with, and how it is kept secure.

By using our website or services, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us at [email protected].

This Policy applies only to individuals aged 21 or above. Use of this platform by minors is strictly prohibited.

2. What Information We Collect

We may collect your information in various ways. The information collected can broadly be divided into two categories:

2.1 Information You Provide Directly

When you create an account or use our services on the platform, we may collect the following information:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport number (for identity verification)
• Current address in Bangladesh
• Payment information — such as bKash, Nagad, Rocket, Upay or bank account details
• Information provided when contacting support

2.2 Automatically Collected Information

Some information is collected automatically while you use our site:

• IP address and device type
• Browser type and operating system
• Date, time, and duration of access to the platform
• Information about clicks, navigation, and gaming activity
• Information obtained through cookies and similar tracking technologies

3. Purpose of Using Your Information

boji uses your personal information for the following legitimate purposes:

3.1 Account Management and Identity Verification

We use your information to register and maintain your account, complete identity verification, and ensure account security. Age verification is essential to prevent minors from opening accounts.

3.2 Transaction Processing

Your payment information is used to process deposits and withdrawals and to issue bonuses. We handle transactions via bKash, Nagad, Rocket, Upay, and bank transfer.

3.3 Providing Customer Support

Your information is needed to resolve any complaints or queries and to provide assistance via 24/7 live chat and email.

3.4 Security and Fraud Prevention

We analyse collected information to detect and prevent illegal activity, fraud, and account abuse. This is essential to protect the interests of all users.

3.5 Ensuring Responsible Gaming

By monitoring patterns in your gaming behaviour, we can provide responsible gaming guidance. If signs of problematic gaming are observed in any user, we intervene proactively.

3.6 Improving Service Quality

We analyse aggregated and anonymised data to improve the platform experience, add new features, and customise services according to user preferences.

4. Disclosure of Information and Third Parties

boji does not sell your personal information or provide it to third parties for commercial purposes. However, information may be shared in a limited way in the following circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing, technical infrastructure, and gaming software supply. These partners are required to comply with the standards of our Privacy Policy and receive only the information necessary for specific tasks.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable law. In such cases, we will provide only the minimum information necessary.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. We will notify users in advance in such circumstances.

5. Cookies and Tracking Technologies

Our platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your experience using the platform.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. Maintaining login status, ensuring security, and processing transactions are all handled with the help of these cookies. They cannot be disabled.

5.2 Functional Cookies

These cookies remember your preferences — such as language selection and personal settings. This ensures you get an experience tailored to your preferences each time you visit the site.

5.3 Analytical Cookies

We collect anonymous statistics to understand how users interact with our site. This information is used to improve the platform.

You can control or delete most cookies by changing your browser settings. Please note, however, that disabling essential cookies may prevent you from using certain key features of the platform.

6. Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected. The retention policy for different types of information is set out below:

• Account information: For the period the account is active and, after account closure, for the period required by legal obligations.
• Transaction records: For the period required to comply with financial regulations.
• Communication and support records: For a limited period to maintain customer service standards.
• Gaming activity data: To comply with responsible gaming policies and for fraud prevention.

If you wish to close your account, please contact us at [email protected]. After account closure, some information may be retained for a specified period due to legal obligations.

7. Data Security Measures

boji uses industry-standard security technology to protect your information. Our security measures include:

7.1 Encryption

Our platform uses SSL encryption, which keeps data transfers between your browser and our servers secure. Payment information is stored in encrypted form.

7.2 Access Controls

Access to your information is restricted to authorised staff only. We follow strict internal policies to ensure no unauthorised person can access your information.

7.3 Regular Security Reviews

The security of our systems is reviewed and tested regularly. Any security vulnerabilities are addressed promptly.

7.4 Data Breach Response Plan

We are prepared to act swiftly in the event of a data breach. Affected users will be notified as quickly as possible, and all necessary measures will be taken to minimise harm.

8. Your Rights

You have certain important rights regarding your personal information. boji respects these rights:

8.1 Right to Access

You may request to know what information we hold about you. We will respond to such requests within a reasonable time.

8.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you may request that it be corrected. Some information can be changed by you directly in your account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, we may be required to retain some information due to legal obligations or legitimate business reasons.

8.4 Right to Object to Processing

You may object to the use of your information for marketing communications. We will honour that request accordingly.

To exercise any of the above rights, contact us at [email protected] or speak with us via 24/7 live chat.

9. Protection of Minors

boji strictly does not provide services to anyone under the age of 21. We are committed to protecting minors:

• Age is verified at the time of registration.
• Suspicious accounts are reviewed and identity documents are requested when necessary.
• If a user is confirmed to be a minor, the account is closed immediately and the associated information is deleted.
• We do not knowingly collect or retain any information from minors.

If you believe a minor is using our platform, please notify us immediately at [email protected].

10. Changes to This Policy

boji may update this Privacy Policy from time to time. The Policy may be revised due to legal changes, the addition of new services, or changes in operations.

For significant changes, we will notify users by email or via platform notifications. You can stay informed about the latest version by checking the "Last updated" date on this page.

Continued use of the platform after any changes will be considered acceptance of the revised Policy. We therefore recommend reviewing this Policy regularly.